Refund policy

Return Policy

Return & Refund Policy

At 5starxitems, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery for eligible items.

Conditions

To qualify for a return:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or clearance reasons.

Refunds

Once your return is received and inspected, we will notify you about the approval status of your refund. Approved refunds are sent back to your original payment method.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.